Terms of service

Operated by OÜ Who Wins
Reg. nr: 17156864
VAT: EE102821941
Address: Siduri tn 7, 11313 Tallinn, Estonia
Website: bioniclabs.eu

1. Introduction

Welcome to Bionic Labs. By accessing or using this website, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of the website immediately.

These Terms apply to all visitors, customers, users, and anyone accessing the website.

2. Research Use Only

All products sold on bioniclabs.eu are:

• For laboratory, research, and scientific use only
  
• Not intended for human consumption
  
• Not classified as medicinal products
  
• Not for diagnostic, therapeutic, or veterinary use
  

By purchasing from Bionic Labs, you confirm that you are:

• A researcher, laboratory, institution, or knowledgeable individual
  
• Using products solely for in vitro research, testing, or development purposes
  
• Aware that misuse of the products is strictly prohibited
  

Bionic Labs is not liable for misuse, handling errors, or any use outside of laboratory research.

3. Eligibility to Purchase

To place an order on bioniclabs.eu, you must:

• Be at least 18 years old
  
• Have legal capacity to enter into contracts
  
• Agree to use products strictly for research purposes
  
• Provide accurate and complete information
  

We reserve the right to refuse or cancel orders at our discretion.

4. Product Information & Accuracy

We strive to provide accurate product descriptions, purity data, and specifications. However:

• Product appearance may vary
  
• Information is provided for research reference only
  
• No product sold is approved by EMA, FDA, or any medical authority
  

Bionic Labs does not guarantee the suitability of products for any specific research application.

5. Pricing & Payments

All prices are listed in euros (EUR).

We reserve the right to:

• Change pricing without prior notice
  
• Correct pricing errors
  
• Limit or refuse orders placed under incorrect pricing
  

Payment providers may vary by region.

6. Shipping & Delivery

Bionic Labs offers discreet worldwide shipping.

By ordering, you acknowledge:

• Import laws differ by country
  
• You are responsible for understanding your country's regulations
  
• Customs delays or seizures are outside of our control
  
• Shipping times are estimations and not guaranteed
  

We are not responsible for:

• Duties, taxes, or import restrictions
  
• Packages delayed due to customs processing
  
• Packages undeliverable due to incorrect addresses provided by the customer

7. Returns, Refunds & Replacements

Due to the nature of research materials:

• We do not accept returns once an order has shipped
  
• Products cannot be resold after leaving our facility
  
• Refunds are issued only if:
  

Any issue must be reported within 7 days of delivery with proof (photos/videos).

8. Limitation of Liability

To the fullest extent permitted by law:

• Bionic Labs is not liable for any direct, indirect, incidental, or consequential damages arising from product use
  
• Products are provided “as is” for research only
  
• Buyer assumes full responsibility for handling and storage.

9. Intellectual Property

All content on bioniclabs.eu - including text, branding, graphics, and product materials - is the intellectual property of Bionic Labs or its licensors.

You may not:

• Copy
  
• Distribute
  
• Modify
  
• Reproduce
  
• Resell content or design elements
  

without written permission. 

10. Privacy Policy

We collect and process personal data according to GDPR and our Privacy Policy (available separately).

11. Changes to Terms

Bionic Labs reserves the right to update these Terms & Conditions at any time. Changes take effect upon being published on this page.

12. Governing Law

These Terms are governed by the laws of:

The Republic of Estonia

Any disputes will be resolved in Estonian courts.

13. Contact Information

For questions or support, contact us at:

info@bioniclabs.eu
OÜ Who Wins
Siduri tn 7, 11313 Tallinn, Estonia